FAQ

Q: Which payment terms will you accept?

A: We can accept TT, Western union, PayPal and cash etc 
Q: When my order will be shipped?
A:Once we get payment, we will ship your order within 2 working days.
Q: Which shipping will you offer?
A:By sea, air,  DHL, Fedex, TNT, UPS, EMS, SF 
Q: How long does it take to my address?
A:The normal delivery time is 4-7 days, depending on which country you are in.
Q: How can I trace my order?
A:We will send you the tracking number by email.
Q: If I am not satisfied with the products, what should I do?
A:You can contact us and tell us about your problem. We will offer exchange or repair service under warranty. 

Our Service

Before selling
1. To make sure our parts match with yours, we will discuss and exchange our parts details with each other
2. Genuine parts and OEM parts are available for your choice. 
3. Competitive price for genuine parts and OEM parts.
4. For you to check your cost, our part's size, weight and freight will be offered when quotation.
5. Sometimes the parts might be out of stock, we will confirm our stock condition to you before selling.

After payment
1. For the parts in stock, we can deliver within 2 days.
2. Plywood case, carton or pallet etc safe packing are used our parts.
3. DHL, FEDEX, UPS, TNT, EMS, SF EXPRESS etc are offered for your choice. 
4. Keep tracing after delivery and feedback any situation until you get the parts safely
 

After selling 
1. 3 months guarantee is offered to our parts since the shipping date.
2. We can offer technical suggestions when you install the parts